Local (Singapore) Shipping
Free shipping is offered on orders above $50. 

A flat rate delivery fee of $5 is charged on orders below $50.

You can expect to receive your parcel within 2 - 4 business days from the date of order placed.

Tracking information of your order will be sent to your email once your shipment has been dispatched. 

International Shipping
Free shipping is offered on orders above $100.

For international orders below $100, we have a flat rate delivery fee based on your location.

  • Hong Kong, Taiwan, Malaysia, Thailand and Indonesia: $10
  • Australia, Japan, Korea, Philippines, Brunei and Vietnam: $20
  • New Zealand: $30
  • All other countries: $50

You can expect to receive your parcel within 2 - 4 business days from the date of order placed.

Tracking information of your order will be sent to your email once your shipment has been dispatched. 

Duties & Taxes
International orders are shipped with duties and taxes due upon delivery via our Standard Service.

International orders can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

Questions about Shipping
For additional information or for answers to your questions, please drop us an email at hello@mykydra.com

Exchanges & Returns

Refunds - Available on unworn items within 21 days from date of shipment.

Exchanges - Available on unworn items within 30 days from date of shipment.
*Kindly note that sports bras cannot be exchanged due to hygiene purposes.

To start a Return / Exchange, please email us at hello@mykydra.com with the following:

  1. Email address used to place the order
  1. Order Number (if available)
  1. Color, Size and Fit of the items desired for return or exchange
  1. Reason for the return (too big, too small, too short, too long, etc)
  1. Color and size of replacement pair, if desired

*Items to be in original condition, with tags still attached.

Sale Items or items bought during promotional periods and/or using discount codes are strictly not eligible for return, refund or exchange.

Items bought on Preorders are strictly not eligible for return, refund or exchange.

All returns/exchanges must be shipped via registered mail or any mail with tracking to our office address. Kydra will strictly not be responsible for any lost or misplaced mails.

If we have made a mistake with the delivery of your order (wrong address written, wrong item shipped etc.), we will be committed to rectify the problem. 

However, if it was a mistake on your end (provided us with the wrong delivery details etc.), a redelivery fee of SGD$6 will be administered if you do not inform us of your incorrect delivery details within 12 hours of your order.

First Time Buyer

Kindly note that we do not allow returns/refunds for all apparels purchased using the first time buyer discount code but we will be happy to assist with an exchange