Shipping policy
Singapore
- Free shipping on orders SGD 50 and above
- SGD 5 flat rate for orders under SGD 50
- Delivery time: 1–3 business days from order placement
-
Tracking: Emailed once your order ships
Note: Gift Cards are excluded from free shipping calculations
International Shipping
Free Shipping Thresholds
- Zone A — Malaysia: Free shipping on orders SGD 50 and above
- Zone B — Australia, Hong Kong, South Korea, Taiwan, New Zealand: Free shipping on orders SGD 100 and above
- Zone C — Brunei, Cambodia, Indonesia, Philippines, Vietnam, Laos, Myanmar, Thailand: Free shipping on orders SGD 100 and above
- Zone D — Canada, United Kingdom: Free shipping on orders SGD 100 and above
- Zone E — France, Germany, Turkey, United Arab Emirates: Free shipping on orders SGD 100 and above
Flat Rate Shipping (orders below free shipping threshold)
- Zone A: SGD 10
- Zone B: SGD 20
- Zone C: SGD 25
- Zone D: SGD 35
- Zone E: SGD 50
Delivery & Important Information
- Delivery time: 5–15 business days from order placement
- Tracking: Emailed once your order ships
- Customs & Duties: All import duties and fees are the responsibility of the recipient. KYDRA has no control over these charges, which vary by country.
- Taxes: All applicable taxes and GST are included in product prices or shipping charges.
- During sale periods and campaign launches, dispatch times may be slightly longer.