Shipping and Returns

Please do not hesitate to contact us at hello@mykydra.com if you have any questions regarding Shipping and Returns.

Orders will be shipped out within 1-3 business days of ordering. Tracking numbers if applicable will be sent to you upon dispatch.

SHIPPING

Singapore (Domestic) Shipping

All domestic orders will be shipped out within 1-3 days after ordering. Please note that we do not ship on Saturdays, Sundays or public holidays.

 

  • All orders above $50 - Qualifies for Free domestic delivery (Delivery 1-3 business days)
  • For orders below $50 - Local delivery costs $5 (Delivery 1-3 business days) 

 

International Shipping

All international orders will be shipped out within 1-3 days after ordering. All international orders will be shipped out via our standard international shipping service. Delivery will take between 7 - 14 days. Please note that we do not ship on Saturdays, Sundays or public holidays.

 

  • All orders above $100 - Qualifies for Free international shipping (Delivery 7-14 business days)
  • For orders below $100 - International shipping costs $15 (Delivery 7-14 business days)

 

International orders may be subject to additional taxes and import fees. Please note that Kydra is not responsible for paying any additional taxes and import fees. These charges may vary depending on the country of delivery.

 

RETURN POLICY

Kydra products can be returned or exchanged up to 30 days after date of purchase. Please email us at hello@mykydra.com for details on the process for returns and exchange.