
WHEN DOES THE SALE START?
GOLD Tier KYDRA Rewards Members*
Thursday 13 July 2023, 10 AM
SILVER Tier KYDRA Rewards Members*
Friday 14 July 2023 10 AM
*You will receive an email for an exclusive early access code. Applicable online only.
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For Everyone Else
Saturday 15 July 10 am. *Applicable online and instore!

WHEN DOES THE SALE END?
Don't worry, we'll keep you updated via email.

WHICH ITEMS ARE GOING ON SALE? HOW MUCH DISCOUNT?
30% OFF EVERYTHING – bestsellers, new arrivals and clearance items!
And yes, up to 65% discount on clearance items too!

DO I NEED A DISCOUNT CODE?
VIP ONLINE ACCESS
GOLD and SILVER KYDRA Rewards Members will receive an early access code on 13 & 14 July 2023 at 10 AM respectively.
PUBLIC SALE
Discounts will be applied automatically at checkout online and in-store from 15 July 2023 10 AM onwards.

CAN I MAKE AN EXCHANGE OR RETURN?
All sale items are not eligible for return, refund or exchange. So we highly recommend that you try out the sizes at our Flagship Store.
No time to check out the sizes?

WHERE CAN I TRY THE ITEMS? ARE THERE ALSO DISCOUNTS AT THE STOCKED LOCATIONS?
Try everything you like at the KYDRA Flagship Store!
Discounts are also applicable to purchase made in-store from 15 July 2023 onwards.
KYDRA Flagship Store
Takashimaya Shopping Centre,
#B2-12, 391 Orchard Road, Singapore 238872
Please note that the private sale for KYDRA Rewards Members is happening exclusively ONLINE.

CAN I USE MY REDEEMED REWARDS OR OTHER DISCOUNT CODES DURING THE SALE?
We have big discounts going on so no discount code can be stacked, including your KYDRA Rewards redeemed coupon.
Please note that we'll not the reverse any KYDRA Rewards that are redeemed during the sale.

HOW MUCH IS SHIPPING?
FREE - For orders above SGD$50
$5 delivery fee will be charged during check out for orders below SGD$50

IF I MAKE MULTIPLE ORDERS DURING THE SALE, CAN I COMBINE THEM?
Unfortunately, we will not be able to combine multiple orders due to the volume during the peak sale season.

CAN I CANCEL OR CHANGE AFTER I MADE AN ORDER?
We'll be packing your order really quickly so that means you won't be able to make any amendments once your order is placed.
This includes sizes, colours and adding new products to your order.
However if you've made a mistake in the delivery address, please contact us ASAP and we will try our best to assist.

HOW LONG WILL THE DELIVERY TAKE?
We'll do our best to deliver your order to you in 5 working days, but please allow a few more days for your items to be delivered to you during the peak sale season.